1. Introduction
The Terms and Conditions set forth here govern access to and use of Xhjili's online gambling platform, including sports betting, casino games, live betting, and related services (collectively, the "Services"). By registering, logging in, or placing bets, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, you must refrain from using the Services.
2. Definitions
- Operator means the entity operating the Services under the brand Xhjili.
- Client or Player means a registered user who engages in betting or gameplay on the Services.
- Software means the computer client, mobile application, or other interfaces provided by Xhjili to access the Services.
- Interactive Bet means any bet or wager accepted via electronic means of payment and the Services’ interfaces in accordance with these Terms.
- Real Money mode refers to wagering with funds of monetary value. Practice mode uses non‑monetary credits with no real‑world value.
3. Eligibility and Age
You must be at least eighteen (18) years of age or the minimum age required by your jurisdiction, whichever is higher, to participate in any gambling activity on the Services. It is your responsibility to determine the legality of participation in your jurisdiction. Xhjili may request proof of age or identity at any time and reserves the right to suspend or limit access if age verification is not provided or is unsatisfactory.
4. Registration and Verification
To open an account, you must provide accurate, complete, and current information during registration. You may not create more than one account, and you must not use another person’s details. Xhjili reserves the right to verify identity, address, and payment methods. Documentation may include a government-issued photo ID and proof of address. If verification cannot be completed, Xhjili may restrict deposits, wagering, or withdrawals, and may terminate the account with forfeiture of funds where permitted by law.
5. Account Security and Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You must immediately notify Xhjili of any unauthorized use. You may be required to log in from a single device or location and to enable security features as a condition of continued access.
6. Real Money and Practice Modes
Real Money mode permits wagering with funds held in your account. Practice mode uses non‑monetary credits and is intended for learning purposes. Features, balances, and progress in Practice mode may not transfer to Real Money mode. If a feature is incorrectly transferred from Practice to Real Money, any resulting winnings will be removed. It is advised to test all games in Practice mode before wagering in Real Money mode.
7. Payments, Deposits and Withdrawals
All payments to and from your account must be conducted via methods published by Xhjili and in the currencies supported by the cashier. Xhjili is not a bank and funds are not insured by any government agency. Minimum and maximum deposit and withdrawal thresholds, processing times, and any applicable fees are published in the cashier and may vary by payment method and jurisdiction. Deposits and withdrawals are subject to anti‑money laundering and Know Your Customer checks. XIhjili may suspend or restrict payment capabilities at its sole discretion for compliance or security purposes.
8. Promotions, Bonuses and Wagering
Promotions, including welcome and ongoing offers, are governed by separate Promotion Terms published on the Site. Each promotion is subject to its own eligibility criteria, wagering requirements, time limits, game restrictions, and maximum bet rules. Failure to meet those requirements may result in the reversal of bonus funds and any associated winnings. Active bonuses may be suspended or forfeited at Xhjili’s discretion for suspected abuse or breach of these Terms.
9. Rules of Play and Bet Types
The Services may offer a variety of bet types, including but not limited to: Single bets on a single outcome, Accumulator/Express bets on multiple independent outcomes, and System bets combining multiple express bets. The available bet types, their rules, and any limits are published within the respective sportsbook or gaming sections of the Site. The interpretation of outcomes and the calculation of winnings will follow standard industry practices as described in the corresponding game or event rules.
10. Responsible Gambling and Compliance
Xhjili is committed to responsible gambling. The Company implements KYC and AML controls and may require documentation or impose limits or temporary restrictions to safeguard players and ensure regulatory compliance. If you believe you may be at risk of gambling harm, you may access self‑exclusion or limit settings in your account. All actions taken under these controls are in accordance with applicable law and regulatory requirements.
11. Privacy and Data Protection
Your personal data is processed in accordance with Xhjili’s Privacy Policy, which forms part of these Terms. We may share information with regulators, law enforcement, and other authorities where required by law or to protect against fraud and to maintain gaming integrity. Data security measures include physical, technical, and organizational safeguards appropriate to risk levels.
12. Intellectual Property
All intellectual property rights in the Services, including software, logos, and content, are owned by or licensed to Xhjili. You are granted a non‑exclusive, non‑transferable license to use the Software solely for personal, non‑commercial purposes in connection with the Services. You may not reproduce, reverse engineer, decompile, or create derivative works from the Software except as expressly permitted by Xhjili in writing.
13. Dispute Resolution and Governing Law
The Terms and the relationship between you and Xhjili are governed by the laws of the licensing jurisdiction indicated for the Services. Any disputes arising from or related to these Terms or the use of the Services shall be resolved in the competent courts of that jurisdiction, subject to the right of appeal or to mandatory arbitration where applicable. In the event of a dispute, parties shall endeavour to resolve the matter amicably before seeking judicial resolution.
14. Suspension, Termination and Refunds
Xhjili may suspend, restrict, or terminate your account for reasons including, but not limited to, violation of these Terms, risk of financial harm, fraud, or regulatory non‑compliance. If an account is suspended or terminated, Xhjili may withhold or recover funds in accordance with applicable law and its internal policies. Winnings accrued prior to suspension may be paid or forfeited in accordance with these Terms and applicable law.
15. Changes to Terms
Xhjili reserves the right to amend these Terms at any time. Material changes will be announced on the Site and will take effect upon posting or at a later date stated in the notice. Continued use of the Services after such changes constitutes acceptance of the revised Terms.
16. Severability and Entire Agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. These Terms constitute the entire agreement between you and Xhjili with respect to the Services and supersede all prior representations or agreements, whether written or oral.
17. Notices
Any notices or communications required under these Terms will be provided through the Site or sent to the email address on your account. Time‑based deadlines shall be calculated based on the place of posting or sending, as applicable.
18. Contact Information
For questions about these Terms, you may contact Xhjili’s customer support team via the in‑site support tools. All communications are subject to the Site’s normal response times and escalation procedures.